The following procedure can only be applied to festival and camping tickets!
1. Customers (who are entitled to an accompanying person) first buy tickets as usual and complete the payment.
2. These customers can then send an email to email@example.com. In this e-mail, customers would then have to tell us their order number, send us a copy/photo of their severely handicapped ID card with code B and the name of the person accompanying them.
3. We will then book a corresponding accompanying person ticket and send it to the customer.